PRESS RELEASE – FOR IMMEDIATE RELEASE
Melbourne, Australia – September 21, 2017
On September 18, 2017, it was reported in an article titled, “Hackers compromised free CCleaner software, Avast’s Piriform says” by Reuters; San Francisco, that hackers infiltrated the British company Piriform Ltd’s free software known as cCleaner. cCleaner is a utility software tool produced by London’s Piriform Ltd, which was acquired by Avast Software in July 2017; Avast Software being one of the world’s largest computer security vendors. At the time of this acquisition Piriform reported that it had 130 million users using its product.
The reported hack apparently affected approximately 2 million users with a version of cCleaner, that instructed the affected computers to obtain instructions from the servers under the hackers control, said Piriform. The malicious malware was inserted into the legitimate cCleaner, which is software that cleans up unwanted files from the PC to improve its performance.
Piriform said that Avast Software, its new parent company, had discovered the attacks on Sept. 12, 2017 and that a new, uncompromised version of CCleaner was released the same day and a clean version of CCleaner Cloud was released on Sept. 15, it said. Only the cloud version could be updated automatically to remove the bad code. The version affected by this malicious attack was cCleaner v5.33.6162 and cCleaner Cloud v1.07.3191 and it is recommended by Piriform to download the current version to fix this issue.
This incident was reported incorrectly on Radio National Breakfast show, on Thursday morning September 21, 2017 by their Technology Editor, Peter Marks. Marks had confused the Piriform cCleaner with that of its parent company; Avast Software’s Security Antivirus products and recommended to its listeners that, “everyone should update or remove Avast”. Paisley Australia who has been distributing and selling Avast Software since 2003, has confirmed that this malware attack on Piriform did not affect Avast Antivirus products and no removal of its Antivirus software is required.
Paisley Australia has contacted Radio National’s Breakfast show and requested a retraction of these comments to be made to assure its Avast Customers in Australia and South East Asia know that they are protected and that the Avast Software Security products are safe to continue to protect them from malicious software. This press release will be updated after a response is received from Radio National.
Should customers using Avast Software consumer or business products, have any questions in relation to this matter they may contact; Paisley using their online chat at paisleyaustralia.com.au or by calling 1300 326 748.
L2 Riverside Quay
1 Southbank Bld,
Southbank VIC 3006
1300 326 748